Streamcord - Notice history

YouTube Notifications experiencing partial outage

Partial outage

Live Role - Operational

100% - uptime
Feb 2021 · 100.0%Mar · 99.96%Apr · 99.98%

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Feb 2021
Mar 2021
Apr 2021

Twitch Notifications - Operational

100% - uptime
Feb 2021 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2021
Mar 2021
Apr 2021

YouTube Notifications - Partial outage

100% - uptime
Feb 2021 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2021
Mar 2021
Apr 2021

Slash commands - Operational

Notice history

Apr 2021

Server Issue
  • Resolved
    Resolved

    The bot has fully started again. We are continuing to monitor the situation.

  • Update
    Update

    Service has been restored to notifications and the Pro bot.

  • Investigating
    Investigating

    We have identified a network issue with our server resulting in a service disruption for both Streamcord and Streamcord Pro.

Upstream network issues
  • Resolved
    Resolved

    Service has been restored.

  • Update
    Update

    Our developers are migrating the notifications handler to a different server.

  • Investigating
    Investigating

    We are currently experiencing issues with networking on one of our servers managed by Contabo. During this time, legacy notifications may be delayed or may not notify at all. Apologies for the inconvenience.

Notifications Outage
  • Resolved
    Resolved

    Service has been restored. We are continuing to monitor the situation.

  • Investigating
    Investigating

    We are aware of an issue where legacy notifications may fail to send. Our development team is investigating the issue.

Database issues
  • Update
    Update

    The issue has been resolved.

  • Update
    Update

    Webhooks v2 notifications have been restored.

  • Update
    Update

    Access to the dashboard has been restored.

  • Investigating
    Investigating

    We are investigating an issue with our RethinkDB instance

Mar 2021

Database migration
  • In progress
    March 28, 2021 at 5:34 PM
    In progress
    March 28, 2021 at 5:34 PM

    The maintenance has finished and everything is back online again! Thanks for your patience.

  • Planned
    March 28, 2021 at 5:00 PM
    Planned
    March 28, 2021 at 5:00 PM

    We are transferring our MongoDB instance to a more powerful replica set. During this time, you may not be able to access the dashboard and commands. Webhooks v2 notifications may be delayed or not send.

  • In progress
    March 28, 2021 at 4:54 PM
    In progress
    March 28, 2021 at 4:54 PM

    The maintenance has been started

Shard count update
  • Update
    March 13, 2021 at 6:50 PM
    Update
    March 13, 2021 at 6:50 PM

    The maintenance has been completed

  • In progress
    March 13, 2021 at 6:16 PM
    In progress
    March 13, 2021 at 6:16 PM

    The maintenance has been started

  • Planned
    March 13, 2021 at 6:15 PM
    Planned
    March 13, 2021 at 6:15 PM

    We are updating Streamcord's shard count to comply with large bot sharding. At times, you may be unable to use commands or access the dashboard. https://discord.com/developers/docs/topics/gateway#sharding-for-very-large-bots

Server Provider Maintenance
  • Resolved
    Resolved

    All issues should be resolved now.

  • Investigating
    Investigating

    Hetzner is running maintenance on an upstream router, causing network outages.

Feb 2021

No notices reported this month

Feb 2021 to Apr 2021

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