Streamcord - Notice history

YouTube Notifications experiencing partial outage

Partial outage

Live Role - Operational

100% - uptime
Apr 2021 · 99.98%May · 100.0%Jun · 99.37%

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Apr 2021
May 2021
Jun 2021

Twitch Notifications - Operational

100% - uptime
Apr 2021 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2021
May 2021
Jun 2021

YouTube Notifications - Partial outage

100% - uptime
Apr 2021 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2021
May 2021
Jun 2021

Slash commands - Operational

Notice history

Jun 2021

Major Bot Outage
  • Resolved
    Resolved

    The incident has been resolved and Streamcord is back online.

  • Investigating
    Investigating

    Streamcord is currently unable to connect to Discord. The issue is currently being looked into by our team.

May 2021

Database issue
  • Resolved
    Resolved

    Our services are returning back to normal.

  • Investigating
    Investigating

    We are aware of an issue with our database resulting in issues using bot commands, receiving notifications, and updating settings on the dashboard.

Dashboard performance issues
  • Resolved
    Resolved

    We have deployed the fix. However, we will continue to monitor the service until there are no signs of regression. Thanks a ton for your patience.

  • Investigating
    Investigating

    Streamcord's Dashboard is currently experiencing some issues causing pages to be extremely slow or not load at all. We're looking into the issue.

Apr 2021

Server Issue
  • Resolved
    Resolved

    The bot has fully started again. We are continuing to monitor the situation.

  • Update
    Update

    Service has been restored to notifications and the Pro bot.

  • Investigating
    Investigating

    We have identified a network issue with our server resulting in a service disruption for both Streamcord and Streamcord Pro.

Upstream network issues
  • Resolved
    Resolved

    Service has been restored.

  • Update
    Update

    Our developers are migrating the notifications handler to a different server.

  • Investigating
    Investigating

    We are currently experiencing issues with networking on one of our servers managed by Contabo. During this time, legacy notifications may be delayed or may not notify at all. Apologies for the inconvenience.

Notifications Outage
  • Resolved
    Resolved

    Service has been restored. We are continuing to monitor the situation.

  • Investigating
    Investigating

    We are aware of an issue where legacy notifications may fail to send. Our development team is investigating the issue.

Database issues
  • Update
    Update

    The issue has been resolved.

  • Update
    Update

    Webhooks v2 notifications have been restored.

  • Update
    Update

    Access to the dashboard has been restored.

  • Investigating
    Investigating

    We are investigating an issue with our RethinkDB instance

Apr 2021 to Jun 2021

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